TekSynap
Richmond, VA, USA
Responsibilities & Qualifications
RESPONSIBILITIES Monitor VTC calls for senior leaders as part of the white glove monitoring service for scheduled SIPR and NIPR VTC calls. Provide support for DLA Information Operations by performing active and passive call monitoring, utilizing TMS, CMS, CMM for conference control and scheduling, while adhering to current STIG’s. Assign additional technical administrative duties such as performing CODEC updates. Install, configure, maintain, and support AV/VTC equipment and systems. Seek out and implement new ways to improve the efficiency and effectiveness of VTC operations. Develop and implement disaster recovery and business continuity plans for VTC systems and networks. Conduct regular audits of VTC systems to ensure compliance with security standards and best practices. REQUIRED QUALIFICATIONS Experience: Two to Five (2-5) years of progressive Information Technology (IT)...
Information Technology
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