VCA Animal Hospitals
USA
Team Lead, Client Care Location: Calgary, AB Crowfoot Animal Hospital is welcoming a full-time, Client Care Team Lead for a talented group of Client Care Specialists. You will be passionate about providing leadership to your immediate team members, ensuring the team is working in harmony to deliver a high level of client service to our pet owners. The role will require strong organizational and administrative skills to meet hospital goals. Key responsibilities and attributes for this role are: Experience working in a medical office (human or companion animal) Administrative skills: overseeing 4 - 5 Client Care staff, medical record management, filing, reporting and coordinating office services (equipment/supplies/forms/procedures) Training: new hire training, client service training, administrative process training and additional training as required for Client Care team. Leadership skills: acts in ways to develop trust and team connectivity with...
Management
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