JoAnn
Livonia, MI, USA
SUMMARY Handmade happiness starts with you ! The Key Holder's responsibility first and foremost is to deliver a premium customer experience by inspiring creativity within our customers and making JOANN their Happy Place! All Key Holders drive sales through advanced product knowledge, innovative merchandising, and cutting counter accuracy. The Key Holder will also assist the Store Management team with leading the store team members by observing/coaching individuals as well as performing operational duties that include but are not limited to opening/closing, ensuring store compliance, and finding creative ways to drive the business. The Key Holder creates an exceptional in-store experience and provides excellent customer service by interacting and engaging with customers. Utilizing JOANN's Hearts, Hands, Minds and Inspire, the Key Holder will find success in their role! JOB DUTIES HEARTS Greets every JOANN customer and uses the F.A.S.T. service model to meet the...
Hospitality-Hotel
Management
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