$90,000 - $130,000 yearly
Brooksource
Northfield, IL, USA
*Senior Application Developer* *Location:* Hybrid Winnetka, IL *Duration:* 6-12 month CTH Join our team as a Senior IS Developer Analyst, where you will be at the forefront of designing, developing, and implementing advanced technology systems that enhance the efficiency and effectiveness of our customer support operations. In this role, you will work closely with IT and Customer Service Helpdesk teams to build and maintain robust Contact Center applications, leveraging industry-leading platforms such as Genesys, Microsoft Dynamics, and 8X8. This position involves collaborating with cross-functional teams and external vendors to deliver innovative solutions that meet complex business needs. You will translate functional requirements into technical solutions, create design documentation, and oversee testing processes. Your contributions will play a critical role in driving the success of our customer service initiatives. *MAJOR RESPONSIBILITIES* * Design and develop scalable,...
Information Technology
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