Aspen Skiing Company
Boulder, CO, USA
Position Summary
The Guest Service Supervisor is responsible for overseeing the daily operation of the Guest Service team, assist with managing guest inquires and the guest services team. The Guest Service Supervisor will act as key point of contact for staff and guests. This position reports to the Guest Services Manager. The budgeted pay range for this position is $22.00 to $26.40 per hour. Job Posting Deadline
Applications for this position will be accepted until June 22, 2025. Essential Job Functions/Key Job Responsibilities
• Train new Guest Service employees on hotel processes and procedures while acting as a support for questions
• Assist front desk supervisor in cross training employees when needed
• Ensure Rooms Division Leadership is aware of the guest’s comments and/or complaints
• Assist the Front Office Manager with payroll and scheduling
• Report all accidents to Guest Services Manager, Director of Rooms, and General Manager immediately...