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Jan 21, 2025
Full time
Senior Technical Support Scientist
Abbott USA
      JOB DESCRIPTION: About Abbott Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries. Abbott serves the Irish market with a diverse range of healthcare products including diagnostics, medical devices and nutritionals products. In Ireland, Abbott employs over 6,000 people across ten sites. We have six manufacturing facilities located in Clonmel, Cootehill, Donegal, Longford and Sligo and a third-party manufacturing management operation in Sligo. Abbott has commercial, support operations and shared services in Dublin and Galway. We have been operating in Ireland since 1946. Abbott Ireland Diagnostic Division – Longford: The Longford facility plays a key role in helping Abbott...
Information Technology
Jan 21, 2025
Full time
Technical Support Associate - Norwegian
Abbott USA
      JOB DESCRIPTION: About Abbott At Abbott, we're committed to helping people live their best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world -- in nutrition, diagnostics, medical devices and branded generic pharmaceuticals -- that create more possibilities for more people at all stages of life. Today, 113,000 of us are working to help people live not just longer, but better, in the more than 150 countries we serve. Abbott Galway Abbott in Galway serves as the international hub for Abbott's Rapid Diagnostics business, which delivers annually more than 2 billion tests. As the global leader in point-of-care diagnostics, Abbott offers the broadest portfolio of best-in-class rapid tests, services, and handheld devices across all healthcare settings: the lab, the clinic, remote healthcare outposts, retail outlets, the patient's bedside and at home. Our industry-leading near patient tests and...
Information Technology
Jan 21, 2025
Full time
Technical Support Associate (French Bilingual)
Abbott Philippines - Taguig City
      JOB DESCRIPTION: Point-of-care diagnostics is a growing and dynamic industry helping to improve clinical and economic outcomes globally. Abbott brings a variety of expert viewpoints on new innovations, insights, and impacts that are shaping the future of diagnostics around the world. The Technical Support Associate documents complaints and inquiries on product distributed by Abbott ARDx through Infectious Diseases, Toxicology, Cardiometabolic and Informatics business units. The role provides first line technical support to end users, distributors and commercial teams via phone, web-based tools and e-mail. Technical support assists the customer by providing guidance on the products intended use and addressing specific user issues. The team carries out its responsibilities while maintaining compliance to medical device and diagnostics post-market surveillance regulations. Essential Duties and Responsibilities (Key Activities) Receive inbound...
Information Technology
Jan 21, 2025
Full time
Spécialiste en soutien technique – Abbott moléculaire (Québec) / Technical Support Specialist – Abbott Molecular (Quebec)
Abbott USA
      JOB DESCRIPTION: À propos d’Abbott Abbott est un chef de file mondial de l’industrie des soins de santé qui crée des solutions scientifiques révolutionnaires visant à améliorer la santé des gens. L’entreprise est résolument tournée vers l’avenir, à l’affût des changements qui pourraient survenir dans le domaine des sciences et des technologies médicales.  Être à l’emploi d’Abbott  En étant à l’emploi d’Abbott, vous pourrez faire un travail qui compte, vous perfectionner et apprendre, prendre soin de vous et des membres de votre famille, rester fidèle à ce que vous êtes et vivre pleinement. Vous pourrez :  •    profiter de possibilités d’avancement professionnel au sein d’une entreprise internationale qui vous permettra de bâtir la carrière dont vous rêvez; •    travailler pour une entreprise reconnue dans des douzaines de pays partout dans le monde comme étant un excellent milieu de travail et figurant parmi les entreprises les plus admirées dans le monde dans le...
Customer Service Information Technology Training
Jan 21, 2025
Full time
Remote Care Technical Support Intership - Madrid
Abbott USA
      JOB DESCRIPTION: About Abbott Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology. Working at Abbott At Abbott, You Can Do Work That Matters, Grow, And Learn, Care For Yourself And Family, Be Your True Self And Live a Full Life. You Will Have Access To Career development with an international company where you can grow the career you dream of. A company named one of the most admired companies in the world by Fortune. A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists. Opportunity: Remote Care Technical Support Intership - Madrid PURPOSE OF THE INTERNSHIP Learning and taking part in a team of Remote Care Technical Support Specialists (RCTSSs) under general to direct...
Information Technology
Jan 21, 2025
Full time
Manager Customer Service, Technical Support Call Center
Abbott Pleasanton, CA, USA
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.       JOB DESCRIPTION: Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to: Career development with an international company where you can grow the career you dream of . Free medical coverage for employees* via the Health Investment Plan (HIP) PPO An excellent retirement savings plan with high employer contribution Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. A company recognized as a...
Customer Service Information Technology Management
Jan 21, 2025
Full time
Technical Support Associate (Thai Bilingual)
Abbott Philippines - Taguig City
      JOB DESCRIPTION: Point-of-care diagnostics is a growing and dynamic industry helping to improve clinical and economic outcomes globally. Abbott brings a variety of expert viewpoints on new innovations, insights, and impacts that are shaping the future of diagnostics around the world. The Technical Support Associate documents complaints and inquiries on product distributed by Abbott ARDx through Infectious Diseases, Toxicology, Cardiometabolic and Informatics business units. The role provides first line technical support to end users, distributors and commercial teams via phone, web-based tools and e-mail. Technical support assists the customer by providing guidance on the products intended use and addressing specific user issues. The team carries out its responsibilities while maintaining compliance to medical device and diagnostics post-market surveillance regulations. Essential Duties and Responsibilities (Key Activities) Receive inbound...
Information Technology
Jan 20, 2025
Full time
Technical Support Engineer
salesforce Bellevue, WA, USA
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Salesforce Inc. seeks Technical Support Engineer in Bellevue, WA: Job Duties : Lead the complete end-to-end customer experience. Coordinate and run the resolution of critical technical issues, ensuring timely and complete problem solving to...
Engineering Information Technology
Jan 19, 2025
Full time
Technical Support Specialist
Abbott USA
      JOB DESCRIPTION: About Abbott Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritional's and branded generic medicines. Our 113,000 colleagues serve people in more than 160 countries. Abbott in Ireland Abbott serves the Irish market with a diverse range of health care products including diagnostics, medical devices and nutritionals products. In Ireland, Abbott employs over 5,000 people across nine sites. We have six manufacturing facilities located in Clonmel, Cootehill, Donegal, Longford and Sligo and a third-party manufacturing management operation in Sligo. Abbott has commercial, support operations and shared services in Dublin and Galway. We have been operating in Ireland since 1946. Abbott Ireland Diagnostic Division – Sligo: Abbott Diagnostic's is a...
Customer Service Information Technology Training
Jan 19, 2025
Full time
Remote Care Technical Support Specialist (Solihull office)
Abbott USA
      JOB DESCRIPTION: A fantastic opportunity for someone with superb communication and interpersonal skills to have a direct impact on Cardiac Rhythm Management (CRM) patients! Working from the Solihull office, as part of a wider team of Technical Support Specialists (TSSs), you will provide remote clinical and technical guidance on the use and operation of Abbott’s CRM products to the medical community and various Abbott departments. Full technical training will be provided. Responsibilities include: Providing technical support services in the field of Remote Patient Monitoring and CRM devices. Providing technical information to customers in response to inquiries/reports from the field. Performing product evaluations and testing based on reports from the field. Providing back-up support to field Clinical Specialists/Territory Managers in the areas of sales support (remote care and device management), regional training seminars and troubleshooting. Conducting product...
Customer Service Information Technology Training
Jan 19, 2025
Full time
Technical Support Coordinator (Spain & Italy)
Abbott USA
      JOB DESCRIPTION: About Abbott Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology. Working at Abbott At Abbott, You Can Do Work That Matters, Grow, And Learn, Care For Yourself And Family, Be Your True Self And Live a Full Life. You Will Have Access To Career development with an international company where you can grow the career you dream of. A company named one of the most admired companies in the world by Fortune. A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists. Position: Technical Support Coordinator (Spain & Italy) Department AV Capital Equipment Service EMEA HQ Reporting relationship Regional Service Leader Essential job Responsibilities:...
Information Technology
Jan 19, 2025
Full time
Technical Support Scientist
Abbott USA
      JOB DESCRIPTION: About Abbott Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritional's and branded generic medicines. Our 113,000 colleagues serve people in more than 160 countries. Abbott in Ireland Abbott serves the Irish market with a diverse range of health care products including diagnostics, medical devices and nutritionals products. In Ireland, Abbott employs over 5,000 people across nine sites. We have six manufacturing facilities located in Clonmel, Cootehill, Donegal, Longford and Sligo and a third-party manufacturing management operation in Sligo. Abbott has commercial, support operations and shared services in Dublin and Galway. We have been operating in Ireland since 1946. Abbott Ireland Diagnostic Division – Sligo: Abbott Diagnostic's is a...
Information Technology
Jan 18, 2025
Full time
Bilingual Technical Support Specialist (English/Spanish)
Sunrun Remote
Everything we do at Sunrun is driven by a determination to transform the way we power our lives. We know that starts at the individual employee level. We strive to foster an environment you can thrive in through our commitment to diversity, inclusion and belonging. This role is key to the satisfaction of our customers. When a customer calls in reporting that their solar system is having a maintenance issue, this role is critical to acknowledging and resolving their concern. The crucial element of this role is to approach every call with an eagerness to support the customer and resolve their issue. The main responsibilities include educating the customer on the issue, and communicating with them throughout the call as you do a technical review of the system’s historical production through the provider portals, determining inventory needed, and scheduling the needed maintenance visit. ESSENTIAL DUTIES AND RESPONSIBILITIES  Regular attendance, punctuality and...
Customer Service Information Technology Training
Jan 17, 2025
Full time
Senior Technical Support Engineer
salesforce ID, USA
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Heroku is a cloud Platform as a Service (PaaS) part of the Salesforce Platform that enables developers to build, run, and operate applications entirely in the cloud. It supports several programming languages, including Ruby, Java, Node.js, Python,...
Engineering Information Technology
Jan 15, 2025
Full time
Technical Support Specialist - Healthcare Informatics
Philips USA
Job Title Technical Support Specialist - Healthcare Informatics Job Description Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow. But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most. The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs. In this role, you have the opportunity to focus on delivering excellent...
Customer Service Healthcare Information Technology Training
Jan 15, 2025
Full time
Technical Support Sr Associate
brunswick Lowell, MI, USA
Are you ready for what’s next?   Come explore opportunities within Brunswick, a global marine leader committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond.  Brunswick believes “Next Never Rests™,” and we offer a variety of exciting careers and growth opportunities within united teams defining the future of marine recreation.  Innovation is the heart of Brunswick.  See how your contributions will help transform vision into reality: Position Overview: As part of the talented Navico Group Technical Support team, you will significantly contribute to the tech contact center and ensures that all commitments to customers are met in a timely fashion.  This individual will be responsible for technical support for our consumer product portfolio of Navico Group. The technical support team creates a positive customer experience by assisting the customer with technical troubleshooting, product...
Information Technology
Jan 13, 2025
Full time
Technical Support Consultant with French
Philips USA
Job Title Technical Support Consultant with French Job Description As a Technical Support Consultant , will be responsible for supporting Sleep- Respiratory Care Software activity in UKI & France. On a daily basis you will manage different projects for our business customers regarding software malfunctions and user-experience issues. Your role: Managing projects for Business customers of Philips Providing answers to customers' requests (2nd line support) Escalate when required to Software development Provides guidance and training to the service organization Shares knowledge with service organization and helps to keep knowledge base up to date. You're the right fit if: 2- 4 years related experience in technical support or engineer support Experience in working with Software uploaded on medical or production devices - must have Native (or neat native) French & Fluent English Degree in Computer Science,...
Consultant Information Technology
Jan 11, 2025
Full time
Accessibility Leader, Technical Support Engineering
salesforce Atlanta, GA, USA
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Salesforce is looking for a diversity inclusion leader for a dynamic opportunity to lead a team of specialized accessibility support engineers globally. This is a strategic leadership role that will offer you amazing opportunities to lead a team...
Engineering Information Technology
Jan 10, 2025
Full time
Technical Support Specialist with German & Polish (S&RC EMEA)
Philips USA
Job Title Technical Support Specialist with German & Polish (S&RC EMEA) Job Description As a Technical Support Consultant , will be responsible for supporting Sleep- Respiratory Care Software activity in EMEA. On a daily basis you will manage different projects for our business customers regarding software malfunctions and user-experience issues. Your role: Managing projects for Business customers of Philips Providing answers to customers' requests (2nd line support) Escalate when required to Software development Provides guidance and training to the service organization Shares knowledge with service organization and helps to keep knowledge base up to date. You're the right fit if: 2- 4 years related experience in technical support or engineer support Experience in working with Software uploaded on medical or production devices - must have Both German & English - fluently Very good knowledge of Polish language...
Customer Service Information Technology Training
Jan 08, 2025
Full time
Field Technical Support Representative
hp CA, USA
Field Technical Support Representative Description - Candidate needs to be in Orange County, CA area and have demonstrated excellent printer & pc break fix experience. Description - This customer facing, non-exempt HP Printer & PC field break/fix position provides a wide range of hardware support and related services specifically to HP’s Print & PC Products customers. This position will be a member of a high performance team made up of self-starting, technical/mechanical service delivery professionals. Each member of the team performs installation, repair and relocation of various types of HP printers, PCs and related technology on customer sites within a defined geography.  This is a fast paced, constantly changing environment that requires positive approaches and demonstrated success at handling multiple stressors. Candidates must be self-motivated, resourceful, and driven to success. This ever-changing environment presents each team member with daily...
Information Technology