Carmax
Memphis, TN, USA
7218 - Memphis - 7771 Highway 64, Memphis, Tennessee, 38133 CarMax, the way your career should be! General Summary: At CarMax, all new managers complete a structured training program to ensure they are fully prepared to succeed in their new role. The Service Manager in Training is a temporary role designed to give a newly hired external manager the tools they need to assume the role of Service Manager. All Service Managers in Training must successfully complete the training program before taking on the role of Service Production Manager. Training includes learning the following Service Managers principle duties and responsibilities: Ensures that all positions are properly staffed at all times Continually observes and mentors all Service Associates to reinforce consistent execution of standard work and customer service skills to ensure “Exceptional Customer Service” at all times Manages all customer (both internal and external) concerns in a quick, efficient,...
Management
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